FAQ's | Central Park St Pete

How do I order food at Central Park St. Pete?

Ordering is simple! For first-floor concepts , place your order at any of our self-service kiosks or through online ordering (Uber Eats, etc.). Please note: do not order directly at the concept booths . For The Meadows (2nd floor food hall) , simply head upstairs, wait in line, and order directly at the concept counter. All bars —including Winfield (1st floor), 27 North (2nd floor), Bar Hana, and Kojo (3rd floor) —are ordered at the bar or via table service. Kojo and Bar Hana offer full table service —no need to order elsewhere.

Where do I pick up my food?

To-go and online orders will be placed in our heated food lockers . You’ll receive a text with your locker number and simple instructions for pickup. If you ordered at a kiosk , pick up your food directly at the concept's pickup window .

Who do I talk to if I need help, a refund, or have an issue?

Look for one of our friendly Hospitality Ambassadors —you’ll find them near the Central Bar on the first floor. They’re here to help with anything you need.

Where can I sit to eat?

You’re welcome to sit anywhere on the first or second floors , except for booths marked as reserved. Want to take your food to go? That works too!

Can I order from more than one concept?

Absolutely! That’s the whole idea. Mix and match your meal from any of the food hall concepts including; Palm Avenue Deli, Constellation Burger, Speaks Pasta, Park Pie Pizza, Strawberry Fields, Don Ricardos Taqueria, and Kojo Wok.

Do you accept reservations?

We don’t take reservations for general seating in the food hall, but certain experiences—like Kojo or Bar Hana —may offer reservations through their individual platforms.

Are you family-friendly?

Definitely! Central Park is built for everyone—families, solo diners, groups of friends, and everyone in between. High chairs and kid-friendly options are available throughout the hall.

Do you have vegan, vegetarian, or gluten-free options?

Yes! Many of our concepts offer vegan, vegetarian, and gluten-free dishes . Dietary icons are marked clearly on our menus and digital ordering platforms.

Can I bring my dog?

Dogs are welcome in our outdoor areas , but not inside the food hall. Service animals are always allowed indoors, per ADA guidelines.

Do you offer gift cards?

Yes! Digital and physical gift cards will be available and redeemable across all Central Park concepts (and at our other Hi Hospitality Group restaurants). They make the perfect gift for food lovers or locals.

Can I host a private event at Central Park?

Yes! We offer multiple event spaces—including our rooftop and mezzanine—that are perfect for private parties, corporate events, and more.

Are there elevators or ADA-accessible routes between floors?

Yes, Central Park is fully ADA-accessible with elevators, ramps, and accessible restrooms throughout the space.

Where do I park?

We’ve got several parking options just steps away from Central Park St. Pete. The closest lots and garages are highlighted in the map below. Street parking is also available nearby—just be sure to check signage for time limits or metered zones.